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Customer Payments Collected at the Agent's Office

 

Cash or Money Orders
 Cash or Money Orders should be deposited to the Agency Bank Account and the amounts collected are submitted to APFC for electronic processing from the Agency Checking Account.

In order to remit payments electronically to APFC, each agency must first Register and establish a Password to Login to our website.  That will then be your agency's password for the purposes of entering and submitting customer payments to APFC.

You can Register and create your password here.  REGISTER NOW

The web based submission is to be used when you collect monthly payments from apfc Customers.  As each payment is collected, enter into the web form the Name, Account Number, Payment Type and Amount Paid.  Press the SUBMIT Button and the information will be transmitted to APFC.  A Confirmation Page will display after the data is submitted.  You should print that page for your records.

Otherwise, you may write down on a paper Payments Collected Worksheet, the Name, Account Number, Payment Type and Amount Paid for each customer.  At the end of each day, enter the information into the CUSTOMER PAYMENTS COLLECTED BY AGENCY web form  and Submit the form.   We will then process an electronic funds transfer from your Agency Checking Account in the amount of each payment. 

The agency's checking account information is stored in our secure database so all you need to enter is the Insured's Name, Account Number, Payment Type and Amount Paid for each payment collected.


Customer Checks
If a customer brings a check to the Agency, the Customer's Check Information is submitted to APFC for electronic processing from the Customer's Bank Account. The Check is NOT MAILED to APFC. Submit Customer Checks The Agency must be Registered and then Login to our website. On your Agency Page, you will find a "Payment By Customer Check" button. Click that button and complete the form using the Customer's Check Information.

Payments collected at the agent's office are not payments to APFC. We must receive a payment in our office and post that payment to the appropriate account, for such a payment to be considered received by APFC. Agents who collect payments should not mail those payments to our office. Payments should be remitted to APFC using the Customer Payments Collected By Agency submission form.

You can Register and create your password here. REGISTER NOW